Effective Date: 09/11/2024
Thank you for visiting Joyful Pet (“we,” “our,” or “us”). We understand that privacy is important to you, and we are committed to safeguarding your personal information. This Privacy Policy describes how we gather, use and protect your personal data when visiting our site or use our services. By accessing Joyful Pet, you agree to the practices described in this policy.
If you have any questions, please contact us at contact@joyful-pet.com .
1. Information We Collect
We gather both personal and non-personal information to improve your experience and provide you with the best possible service.
a. Personal Information
Personal information includes details that identify or could contact you, such as:
- Name
- Email address
- Phone number
- Any additional information you share when signing up for our newsletter, contacting us, or leaving comments on our Site
b. Non-Personal Information
Non-personal information does not directly identify you but helps us analyze and enhance your experience, including:
- Browser type and version
- Operating system
- IP address
- Pages you visit and time spent on each page
- Referring websites or links
2. How We Use Your Information
The information we collect serves a variety of purposes, including:
- Personalizing Your Experience: We may use your preferences to offer content that matches your interests.
- Improving Our Site: Your interactions help us understand how visitors engage with our Site and inform our enhancements.
- Communicating with You: We use your contact information to send newsletters, respond to questions, or inform you of updates.
- Processing Transactions: Information you provide may be used to process purchases or donations.
- Hosting Promotions or Surveys: Occasionally, we may notify you about giveaways, contests, or surveys that align with your interests.
3. Cookies
To enhance your browsing experience, Joyful Pet uses cookies and similar tracking tools. Cookies are small files stored on your device that allow us to remember your preferences and gather usage data.
Types of Cookies We Use:
- Essential Cookies: Necessary for the basic functions of our Site.
- Performance Cookies: Help us monitor site usage and improve functionality.
- Functional Cookies: Retain your preferences for future visits.
You can disable cookies through your browser settings; however, some features may be affected.
4. How We Share Your Information
Your privacy is our priority and therefore we do never give or lease your personal information to third-party companies. We may share data only in specific situations, including:
- Service Providers: We work with trusted partners who assist us in managing the Site, handling payments, and sending communications.
- Legal Compliance: We may share information if required by law or in response to legal requests, such as subpoenas.
- Business Transactions: If Joyful Pet undergoes a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
5. Security of Your Information
We take various measures to protect your data. Although no online transmission or storage is completely secure, we strive to use commercially reasonable means to secure your information. However, we cannot guarantee absolute security.
6. Links to Other Websites
Our Site may link to external websites. These third-party sites operate independently and have their own privacy policies, which we encourage you to review. We are not responsible for the content or practices of these sites.
7. Children’s Privacy
Joyful Pet does not intentionally collect information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at contact@joyful-pet.com , and we will promptly delete that data.
8. Your Data Rights
Depending on where you are, you could have certain rights to the information you provide:
- Access: Request a copy of the personal information we’ve obtained on you.
- Correction: Ask us to correct inaccurate or incomplete information.
- Deletion: request the deletion of your personal information in certain circumstances.
- Opt-Out: Unsubscribe from our newsletters at any time using the link provided in the emails.
To exercise any of these rights, please reach out to us at contact@joyful-pet.com .
9. Policy Updates
We may update this Privacy Policy periodically. Updates will be made available here, along with a new “Effective Date” at the top of the page. We encourage you to review this policy on a regular basis to keep yourself informed of the way we use your personal information.
10. Contact Us
For any concerns or questions regarding the Privacy policy or the practices we employ for any concerns or questions, please contact us via:
Email: contact@joyful-pet.com